COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH
This study compares the satisfaction and quality of maternal health services between public and private hospitals in Bogra, Bangladesh. In Bogra, Bangladesh, this study examines the quality and satisfaction of maternal health services provided by public and private hospitals. Qualitative informat...
| Autor principal: | |
|---|---|
| Format: | Thesis |
| Idioma: | anglès |
| Publicat: |
AUW
2025
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| Accés en línia: | https://repository.auw.edu.bd/handle/123456789/273 |
| _version_ | 1857448896710574080 |
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| author | johora, Fatematuj |
| author_facet | johora, Fatematuj |
| author_sort | johora, Fatematuj |
| collection | institutional Repository |
| description | This study compares the satisfaction and quality of maternal health services between public
and private hospitals in Bogra, Bangladesh. In Bogra, Bangladesh, this study examines the
quality and satisfaction of maternal health services provided by public and private hospitals.
Qualitative information gathered through facility observation checklists, in-depth interviews,
and key informant interviews reveals a number of themes, including the challenges that public
hospitals face in staffing and resource constraints as well as the perceived superiority of
private hospitals' facilities and services. Infrastructure improvements for public hospitals
should be prioritized, along with dealing with staffing shortages, guaranteeing the availability
of supplies that are required, improving coordination and communication, and establishment of
quality assurance processes. The study's overall findings emphasized the necessity of
coordination in enhancing maternal health services and guaranteeing better results for mothers
in Bogra, Bangladesh. |
| format | Thesis |
| id | 123456789-273 |
| institution | Asian University for Women |
| language | English |
| publishDate | 2025 |
| publisher | AUW |
| record_format | dspace |
| spelling | 123456789-2732026-02-18T06:09:49Z COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH johora, Fatematuj This study compares the satisfaction and quality of maternal health services between public and private hospitals in Bogra, Bangladesh. In Bogra, Bangladesh, this study examines the quality and satisfaction of maternal health services provided by public and private hospitals. Qualitative information gathered through facility observation checklists, in-depth interviews, and key informant interviews reveals a number of themes, including the challenges that public hospitals face in staffing and resource constraints as well as the perceived superiority of private hospitals' facilities and services. Infrastructure improvements for public hospitals should be prioritized, along with dealing with staffing shortages, guaranteeing the availability of supplies that are required, improving coordination and communication, and establishment of quality assurance processes. The study's overall findings emphasized the necessity of coordination in enhancing maternal health services and guaranteeing better results for mothers in Bogra, Bangladesh. 2025-04-30T11:15:34Z 2025-04-30T11:15:34Z 2024 Thesis https://repository.auw.edu.bd/handle/123456789/273 en application/pdf AUW |
| spellingShingle | johora, Fatematuj COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH |
| title | COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH |
| title_full | COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH |
| title_fullStr | COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH |
| title_full_unstemmed | COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH |
| title_short | COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH |
| title_sort | comparison of service satisfaction and quality of care in terms of maternal health service in public and private hospitals in bogra bangladesh |
| url | https://repository.auw.edu.bd/handle/123456789/273 |
| work_keys_str_mv | AT johorafatematuj comparisonofservicesatisfactionandqualityofcareintermsofmaternalhealthserviceinpublicandprivatehospitalsinbograbangladesh |