COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH

This study compares the satisfaction and quality of maternal health services between public and private hospitals in Bogra, Bangladesh. In Bogra, Bangladesh, this study examines the quality and satisfaction of maternal health services provided by public and private hospitals. Qualitative informat...

Ամբողջական նկարագրություն

Մատենագիտական մանրամասներ
Հիմնական հեղինակ: johora, Fatematuj
Ձևաչափ: Թեզիս
Լեզու:անգլերեն
Հրապարակվել է: AUW 2025
Առցանց հասանելիություն:https://repository.auw.edu.bd/handle/123456789/528
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author johora, Fatematuj
author_facet johora, Fatematuj
author_sort johora, Fatematuj
collection institutional Repository
description This study compares the satisfaction and quality of maternal health services between public and private hospitals in Bogra, Bangladesh. In Bogra, Bangladesh, this study examines the quality and satisfaction of maternal health services provided by public and private hospitals. Qualitative information gathered through facility observation checklists, in-depth interviews, and key informant interviews reveals a number of themes, including the challenges that public hospitals face in staffing and resource constraints as well as the perceived superiority of private hospitals' facilities and services. Infrastructure improvements for public hospitals should be prioritized, along with dealing with staffing shortages, guaranteeing the availability of supplies that are required, improving coordination and communication, and establishment of quality assurance processes. The study's overall findings emphasized the necessity of coordination in enhancing maternal health services and guaranteeing better results for mothers in Bogra, Bangladesh.
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spelling 123456789-5282026-02-18T06:09:51Z COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH johora, Fatematuj This study compares the satisfaction and quality of maternal health services between public and private hospitals in Bogra, Bangladesh. In Bogra, Bangladesh, this study examines the quality and satisfaction of maternal health services provided by public and private hospitals. Qualitative information gathered through facility observation checklists, in-depth interviews, and key informant interviews reveals a number of themes, including the challenges that public hospitals face in staffing and resource constraints as well as the perceived superiority of private hospitals' facilities and services. Infrastructure improvements for public hospitals should be prioritized, along with dealing with staffing shortages, guaranteeing the availability of supplies that are required, improving coordination and communication, and establishment of quality assurance processes. The study's overall findings emphasized the necessity of coordination in enhancing maternal health services and guaranteeing better results for mothers in Bogra, Bangladesh. 2025-07-10T12:55:06Z 2025-07-10T12:55:06Z 2024 Thesis https://repository.auw.edu.bd/handle/123456789/528 en application/pdf AUW
spellingShingle johora, Fatematuj
COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH
title COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH
title_full COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH
title_fullStr COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH
title_full_unstemmed COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH
title_short COMPARISON OF SERVICE SATISFACTION AND QUALITY OF CARE IN TERMS OF MATERNAL HEALTH SERVICE IN PUBLIC AND PRIVATE HOSPITALS IN BOGRA, BANGLADESH
title_sort comparison of service satisfaction and quality of care in terms of maternal health service in public and private hospitals in bogra bangladesh
url https://repository.auw.edu.bd/handle/123456789/528
work_keys_str_mv AT johorafatematuj comparisonofservicesatisfactionandqualityofcareintermsofmaternalhealthserviceinpublicandprivatehospitalsinbograbangladesh