Bhyam, W. C., & Cox, J. Zapp!: The lightning of empowerment: how to improve quality, productivity, and employee satisfaction (First edition.). Harmony Books.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Bhyam, William C., و Jeff Cox. Zapp!: The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction. First edition. New York: Harmony Books.
توثيق جمعية اللغة المعاصرة MLA (الإصدار التاسع)Bhyam, William C., و Jeff Cox. Zapp!: The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction. First edition. Harmony Books.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.