Bhyam, W. C., & Cox, J. Zapp!: The lightning of empowerment: how to improve quality, productivity, and employee satisfaction (First edition.). Harmony Books.
Chicago-Zitierstil (17. Ausg.)Bhyam, William C., und Jeff Cox. Zapp!: The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction. First edition. New York: Harmony Books.
MLA-Zitierstil (9. Ausg.)Bhyam, William C., und Jeff Cox. Zapp!: The Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction. First edition. Harmony Books.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.