Stone Douglas, Heen, S., & Patton Bruce. (1999). Difficult conversations: How to discuss what matters most. Penguin Books.
Chicago-čujuhus (17. p.)Stone Douglas, Sheila Heen, juo Patton Bruce. Difficult Conversations: How to Discuss What Matters Most. New York: Penguin Books, 1999.
MLA-čujuhus (9. p.)Stone Douglas, et al. Difficult Conversations: How to Discuss What Matters Most. Penguin Books, 1999.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.