Rentz, K., Marie E. Flatley, & Paula Lentz. (2011). Lesikar's business communication: Connecting in a digital world (Twelfth edition.). McGraw-Hill.
Chicago Style (17th ed.) CitationRentz, Kathryn, Marie E. Flatley, and Paula Lentz. Lesikar's Business Communication: Connecting in a Digital World. Twelfth edition. New York: McGraw-Hill, 2011.
MLA (9th ed.) CitationRentz, Kathryn, et al. Lesikar's Business Communication: Connecting in a Digital World. Twelfth edition. McGraw-Hill, 2011.
Warning: These citations may not always be 100% accurate.