HSBC & Newcastle Building Society Case Studies: Improving Customer Relationship Management
| Format: | Electronisk Tidsskrift |
|---|---|
| Sprog: | engelsk |
| Udgivet: |
MarketLine, a Progressive Digital Media business
|
| Online adgang: | Full text available on EBSCOhost[Nov 2005-Nov 2005 |
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Lignende værker
- British Gas Case Study: Innovation in Customer Relationship Management
- LADWP Case Study: Investing in Call Monitoring Technology to Improve Customer Service
- Bank of Ireland Case Study: Improving Surveying Methods for Measuring Customer Satisfaction
- Newcastle Building Society Limited MarketLine Company Profile
- Yorkshire Water Case Study: Improving Customer Service Provision within the Utilities Industry