APA (7th ed.) Zitazioa

Journal of Service Management Research (SMR). Verlag Franz Vahlen GmbH.

Chicago Style (17th ed.) Zitazioa

Journal of Service Management Research (SMR). Verlag Franz Vahlen GmbH.

MLA (9th ed.) Zitazioa

Journal of Service Management Research (SMR). Verlag Franz Vahlen GmbH.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.