LADWP Case Study: Investing in Call Monitoring Technology to Improve Customer Service
| Médium: | Elektronický zdroj Časopis |
|---|---|
| Jazyk: | angličtina |
| Vydáno: |
MarketLine, a Progressive Digital Media business
|
| On-line přístup: | Full text available on EBSCOhost[Mar 2004-Mar 2004 |
Podobné jednotky
Yorkshire Water Case Study: Improving Customer Service Provision within the Utilities Industry
Bank of America & First Direct Case Studies: Improving Customer Service Through Financial Innovations
HSBC & Newcastle Building Society Case Studies: Improving Customer Relationship Management
Bank of Ireland Case Study: Improving Surveying Methods for Measuring Customer Satisfaction
Easyjet Case Study: A Low Cost Approach to Customer Service
Credit Suisse Case Study: Improving Efficiencies in Wealth Management Through IT Investment
Citigroup Private Bank Case Study: Effective Customer Servicing in Wealth Management
British Gas Case Study: Innovation in Customer Relationship Management
BT Openworld Case Study: Winning the War on Customer Satisfaction
Scottish Power Case Study: Utilizing the 6-Sigma Process within Utilities Customer Services
The Force of Custom
Autor: Beyer
Autor: Beyer
Remaking Custom
Autor: Pearson
Autor: Pearson
Customer Interface
Hansapank Case Study: Retaining Local Customer Focus at Times of Expansion
British Gas Case Study: Generating Custom Through Online Advertising
APAC Customer Services, Inc. SWOT Analysis
Britannia, Nationwide & BBVA Case Studies: Customer Retention Strategies in European Mortgages
In-Line Methods and Monitors for Process and Yield Improvement
Co-operative Bank, First Direct & ING Direct Case Studies: Best Practice in Financial Customer Services
Customer Needs and Solutions
Nature Research Custom
Nature Research Custom
Nepalese customs and manners.
Autor: Lall, Kesar
Vydáno: (2007)
Autor: Lall, Kesar
Vydáno: (2007)
Nepalese customs and manners.
Autor: Lall, Kesar
Vydáno: (2007)
Autor: Lall, Kesar
Vydáno: (2007)
APAC Customer Services Inc. MarketLine Company Profile
Cogas Case Study: Operating Call Centers on a Limited Budget
Airplus & Bnp Paribas Case Studies: Improving the Performance of Commercial Card Issuers
Planetary Improvement
Autor: Goldstein
Autor: Goldstein
Reading Improvement
Roche, GSK & Eli Lilly Case Studies: Using CRM to Improve Patient Compliance
EDF Energy & Powergen Case Studies: Enhancing Performance via Metering & Billing Improvements
National Savings & Investments Case Study: Breathing New Life Into an Established Brand