Scottish Power Case Study: Utilizing the 6-Sigma Process within Utilities Customer Services
| Médium: | Elektronický zdroj Časopis |
|---|---|
| Jazyk: | angličtina |
| Vydáno: |
MarketLine, a Progressive Digital Media business
|
| On-line přístup: | Full text available on EBSCOhost[Mar 2004-Mar 2004 |
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