Citação APA (7ª ed.)

Bank of America & First Direct Case Studies: Improving Customer Service Through Financial Innovations. MarketLine, a Progressive Digital Media business.

Citação do estilo Chicago (17ª ed.)

Bank of America & First Direct Case Studies: Improving Customer Service Through Financial Innovations. MarketLine, a Progressive Digital Media business.

Citação MLA (9ª ed.)

Bank of America & First Direct Case Studies: Improving Customer Service Through Financial Innovations. MarketLine, a Progressive Digital Media business.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.