Bank of America & First Direct Case Studies: Improving Customer Service Through Financial Innovations
| Formatua: | Baliabide elektronikoa Aldizkaria |
|---|---|
| Hizkuntza: | ingelesa |
| Argitaratua: |
MarketLine, a Progressive Digital Media business
|
| Sarrera elektronikoa: | Full text available on EBSCOhost[Nov 2005-Nov 2005 |
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Antzeko izenburuak
- Co-operative Bank, First Direct & ING Direct Case Studies: Best Practice in Financial Customer Services
- Bank of Ireland Case Study: Improving Surveying Methods for Measuring Customer Satisfaction
- LADWP Case Study: Investing in Call Monitoring Technology to Improve Customer Service
- Yorkshire Water Case Study: Improving Customer Service Provision within the Utilities Industry
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