BT Openworld Case Study: Winning the War on Customer Satisfaction
| Formaat: | Elektronisch Tijdschrift |
|---|---|
| Taal: | Engels |
| Gepubliceerd in: |
MarketLine, a Progressive Digital Media business
|
| Online toegang: | Full text available on EBSCOhost[Mar 2004-Mar 2004 |
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Gelijkaardige items
- Bank of Ireland Case Study: Improving Surveying Methods for Measuring Customer Satisfaction
- BT Technology Journal
-
Satisfaction Not Guaranteed
door: Stearns -
The End of Satisfaction
door: Hirschfeld -
Winning the War for Democracy
door: Lucander