BT Openworld Case Study: Winning the War on Customer Satisfaction
| Materyal Türü: | Elektronik Dergi |
|---|---|
| Dil: | İngilizce |
| Baskı/Yayın Bilgisi: |
MarketLine, a Progressive Digital Media business
|
| Online Erişim: | Full text available on EBSCOhost[Mar 2004-Mar 2004 |
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- Bank of Ireland Case Study: Improving Surveying Methods for Measuring Customer Satisfaction
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Satisfaction Not Guaranteed
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The End of Satisfaction
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Winning the War for Democracy
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