توثيق جمعية علم النفس الأمريكية APA (الطبعة السابعة)

Co-operative Bank, First Direct & ING Direct Case Studies: Best Practice in Financial Customer Services. MarketLine, a Progressive Digital Media business.

توثيق أسلوب شيكاغو (الطبعة السابعة عشر)

Co-operative Bank, First Direct & ING Direct Case Studies: Best Practice in Financial Customer Services. MarketLine, a Progressive Digital Media business.

توثيق جمعية اللغة المعاصرة MLA (الإصدار التاسع)

Co-operative Bank, First Direct & ING Direct Case Studies: Best Practice in Financial Customer Services. MarketLine, a Progressive Digital Media business.