Стиль цитування APA (7-ме видання)

Co-operative Bank, First Direct & ING Direct Case Studies: Best Practice in Financial Customer Services. MarketLine, a Progressive Digital Media business.

Чикаго стиль цитування (17-те видання)

Co-operative Bank, First Direct & ING Direct Case Studies: Best Practice in Financial Customer Services. MarketLine, a Progressive Digital Media business.

Стиль цитування MLA (9-ме видання)

Co-operative Bank, First Direct & ING Direct Case Studies: Best Practice in Financial Customer Services. MarketLine, a Progressive Digital Media business.